Keokuk Municipal Waterworks
 Keokuk , IA
 Est. 1938


PAY MY BILL

ANNOUNCEMENTS 

 

Announcements such as: Water-Main Breaks, Leaks, Service Interruptions, Plant News, Office Updates, Rate Changes, etc.

Updated hourly, Monday-Sunday

 

Flushing Location for April 2nd, 2015 

 

1st and Main to Wal-Mart starting at 7:00 a.m. 

 

Flushing Location for April 1st, 2015 

 

Messenger Road, Hazelhurst 

 

Flushing Location for Thursday, March 26th are:


Park Lane, River Road, Middle Road, Main Street, Plank Road, Boulevard Road, Logan Street, Eicher Street

 

Flushing Locations for Wednesday, March 25th are:

 

Hilton Road, Eicher Street, the By-Pass, Grand Avenue 

 

 

Flushing Locations for Tuesday, March 24th are:

 

Timea Street, Carroll Street, Ridge Street, Franklin Street, Grand Avenue, the By-Pass, Commerce Alley, and Kindustry Park 

 

 

Flushing Locations for Monday, March 23rd are:

 

Blondeau Street, Concert Street, High Street, Exchange Street, Bank Street, and Johnson Street 

 

 

*KMWW's Distribution Department will be flushing hydrants starting on March 23rd. Please be aware that this disturbance in the distribution system can cause discolored water. We advise that you do not do any laundry during the flushing as it can cause discoloration in your clothing.  

Hydrant Flushing will take 2 to 3 weeks time. Please check our website periodically to see if any flushing is going on in your neighborhood for the next few weeks. Thank you for your understanding.

 

 

 

KEOKUK WATERWORKS CUSTOMERS CAN NOW PAY BILLS ONLINE!

 

-KEOKUK MUNICIPAL WATERWORKS is pleased to announce a new service --Online, Mobile & Phone Payments.

AVAILABLE NOW!

 

-Customers can pay from anywhere, seven days a week, 24 hours a day. To pay, they can log onto www.keowater.com, download the "PSN Payments" app or call toll-free (877-885-7968) to an automated phone payment service. Residents can make a credit/debit card or checking/savings account payment. Customers can make an immediate payment, schedule a payment or set up Auto-Pay and not have to worry about making a payment for each bill.

 

By automating the payment process, we are saving time for our customers as well as Keokuk staff. Of course, online, mobile and phone payments are Green initiatives as well, since our customers won't be using paper checks or envelopes. It's great to do something that benefits our customers while at the same time being kinder to the environment.

 

To cover costs charged by payment processors and credit card companies, a convenience fee of $1.00 for check/savings payments and 2.75% (plus .50 cents if under $100.00) for credit/debit card payments has been instituted. Keokuk Municipal Waterworks doesn't receive any revenue from these fees.

 

Security of online information is always a concern, so when the Keokuk Municipal Waterworks looked for a company to provide online and phone payments, that was a top consideration. They chose Payment Service Network (PSN) which has attained Level 1 Certification by the Payment Card Industry -- Data Security Standard (PCI-DSS), the highest degree of security awarded by the industry. PSN specializes in providing billing, payment and communication services to utility companies and municipalities. The company was a pioneer in the online payment industry and is based in Madison, Wisconsin. 

 

The Mobile "PSN Payments" App is available from the App Store or Google Play. If customers have any questions, they can call PSN directly, toll free at 1-866-917-7368

 

 

 

 

    Slideshow one previews images from

 the Keokuk Municipal Waterworks Plant

Slideshow two previews images from the Keokuk Municipal Waterworks Distribution & Meter Shop Department
Seasonal Announcements

PREVENT FROZEN WATER PIPES DURING THE WINTER MONTHS!

How to suggestions from the Keokuk Municipal Waterworks:

*Be sure all water pipes that are exposed to the cold are insulted or heat taped. Included are: outside pipes, pipes in unheated garages, as well as, pipes in unheated basements. 

*Close off crawl-spaces, repair cracked or broken basement windows, stop-up openings around basement. Weather strip and caulk basement doors and windows, windows and doors should all close tightly. 

*Insulate Meters

Tips suggested by the Keokuk Municipal Waterworks

Managed by: Keokuk Municipal Waterworks 

20 N. 4th St. P.O. Box 10 

Keokuk, IA

 52632

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